FAQ + SHOP POLICIES
Unfortunately, my emails often go to spam! This is an issue i’m working to solve : )
Please check your spam folder for order emails or shop update emails.
emails
shipping
I ship items as quickly as I can, but shipping times can vary. Please get in touch if you have any questions about your order! Items ship via USPS Priority. I’m not responsible for lost or stolen packages.
Once your item ships, you will receive and email with your USPS tracking info.
I am currently only shipping in the US. If you live abroad and would like to place a custom order, please reach out for pricing.
ceramic care
Most dishes are food safe, microwave safe and dishwasher safe; although I recommend hand washing items : )
Items with unglazed clay on the bottom (especially plates) can sometimes retain heat + condensation after washing, while holding water or hot food. Please take care on sensitive surfaces!
If your item is made of raw clay (the product listing will tell you this info), please do not use for food and keep in mind these items are not water tight. A quick rinse with just water will work to clean these items.
If you have ANY questions about your specific ceramics, just reach out via email or IG and I can help you with your specific product : )
returns + exchanges
disclaimer
Please reach out if there’s an issue with your order!
I am not responsible for any health or harm issues that may occur from use or ownership of any items sold.